FAQ

How long will my unit last?

Our virgin hair units are constructed using premium hair supplied directly from our chinese vendor, it is made to last up to 3 years with proper care. Raw hair units are made using single donor hair supplied directly from indian or south east asia, hair is. made to last up to 5 years with proper care.

How often should I maintenance my hair?

It is recommended that you brush or comb hair daily with wide tooth comb to keep hair tangle free. Washing and conditioning hair is okay to do at least once a month to ensure quality of hair is maintained.

Do you accept returns?

If the unit has not been worn and the lace remains uncut, units may be returned within 7 business days of your purchase. Hair must not be altered, processed or cut in order to receive full refund amount. 

How long does shipping take?

Depending on location, shipping can take 2-4 days when shipped anywhere in the US. All hair is shipped using priority mailing services through USPS.